WordPress
What is a WordPress Staging Site
Understand WordPress staging, isolate a test copy, and plan a deployment that protects live orders and customer data.
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Find setup instructions and troubleshooting for domains, email, hosting and your account.
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Domains & DNSConnect a domain, manage records and plan transfers.35 articlesEmail & Microsoft 365Set up a mailbox, sign in and troubleshoot delivery.4 articlesHosting & cPanelManage files, databases, SSH and PHP.25 articlesWordPressTest changes and manage your WordPress website.3 articlesSSL & website securityConfigure HTTPS and respond to website problems.4 articlesAccount & billingFind your products, manage access and renew services.31 articlesWebsite BuilderFind setup guidance for your website builder.1 article
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103 articles · Legacy email excluded
Email & Microsoft 365
Sign In to Webmail
Find the correct webmail sign-in for Microsoft 365 or another email product, and troubleshoot access without confusing account passwords.
Read help articleEmail & Microsoft 365
Compare Professional Email and Microsoft 365 Email Plans
Compare email products by mailbox storage, included apps and setup needs using current plan details rather than legacy email tables.
Read help articleEmail & Microsoft 365
I Can’t Receive or Send Emails
Diagnose email delivery problems by checking webmail, the affected users, bounce messages and authoritative DNS records.
Read help articleAccount & billing
Open My Product
Open an existing domain, hosting or email product from your customer account and find the right management dashboard.
Read help articleAccount & billing
Contact inCloud Server Hosting Customer Support
Find InCloudServer sales guidance, customer account access and product support for existing hosting, domains and email.
Read help articleEmail & Microsoft 365
Get started! Set Up My Microsoft 365 Account
Set up Microsoft 365 email with a domain, mailboxes, provider-supplied DNS records, sign-in checks and device setup.
Read help articleDomains & DNS
What is DNS?
Understand nameservers and common DNS records before connecting a website or business email to your domain.
Read help articleDomains & DNS
Change Nameservers For My Domains
Change domain nameservers while preserving website and email records, and verify the destination DNS zone after the switch.
Read help articleDomains & DNS
Add an A Record
Add an A record using the correct website IPv4 address at your authoritative DNS provider, then verify the website and HTTPS.
Read help articleDomains & DNS
Add a CNAME Record
Create a CNAME alias using a hostname rather than a URL, avoid record conflicts, and check the destination service.
Read help articleHosting & cPanel
Set Up My Linux Hosting Account
Prepare a cPanel hosting account, identify its document root, and connect a domain without accidentally disrupting existing email.
Read help articleHosting & cPanel
Enable SSH for My Linux Hosting Account
Find and enable SSH for a supported cPanel hosting account, verify the connection details, and protect administrative access.
Read help articleSSL & website security
Manually Install an SSL certificate on My cPanel Hosting
Install a certificate for the correct cPanel domain, preserve the private key, and verify HTTPS before adding redirects.
Read help articleSSL & website security
Redirect My cPanel Website to HTTPS
Redirect a cPanel website to HTTPS after checking its certificate, existing redirects and application settings.
Read help articleHosting & cPanel
PHP Upload Limits on Shared Hosting
Check the effective PHP upload limits for your hosting account and diagnose size, timeout, storage and proxy restrictions.
Read help articleHosting & cPanel
Change PHP Settings for My Hosting Account
Change PHP configuration using the correct controls for your hosting product and verify the settings used by the website.
Read help articleSSL & website security
My Website Was Hacked. What Should I Do?
Respond to a suspected website compromise by preserving evidence, containing access and planning a clean recovery with your host.
Read help articleLooking for older Workspace Email instructions?
Legacy email articles are retained for customers who need that specific product. They use different settings from Microsoft 365.
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