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You can delete payment methods in your account that you’re not currently using.
If you no longer need a product, you can cancel it to delete the product from your account. We'll send you a confirmation email you must answer, and after you reply, we'll delete the product and its files.
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For better account security, set up two-step verification (2SV). If you haven't gotten the scoop on how 2SV works, read What is two-step verification? before you continue.
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Your Support PIN identifies you as the owner of your account. If you call customer support, we'll confirm your PIN after you log in.
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What information does inCloud Server Hosting collect about me?
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f you're having problems logging in to your inCloud Server Hosting account, one of the following topics might help you:
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Follow these steps to see your inCloud Server Hosting username if you forgot it but still know your password.Required: If you have a inCloud Server Hosting domain name in your account, you'll need to know it to recover your username.
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If anyone tries to log in to a inCloud Server Hosting account and enters incorrect login information too many times, we'll lock that account and show an error message: "We locked your account due to too many incorrect login attempts."
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You can invite a delegate (like your web designer or developer) to access the inCloud Server Hosting products in your account. Delegates can open and use your products, but they can't view or change account information like your payment methods and passwords.
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Here's how to manually renew your products at any time, even if they're set to auto-renew.
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