If you’re having trouble with receiving or sending your Workspace email, using Apple Mail on Mac, see below for some helpful troubleshooting steps.

Use the following information to troubleshoot common issues when setting up email on an Android device. In the meantime, you can always use our Mobile Email (mobilemail.secureserver.net) to keep in contact with customers, friends, and family members.

Use the following information to troubleshoot common issues when setting up email on an iPhone or iPad. Have an important email to send? Use our Mobile Email (mobilemail.secureserver.net) to keep in contact with customers, friends, and family.

You can use Microsoft Outlook® to compose, receive, and send email messages, but our secure servers process the actual messages. The message (relay) allotment for our email accounts is 250 each day. However, you have the option to purchase more, in packs of 50, for an additional fee.

If you can’t send and receive email messages, your firewall software settings may be preventing Workspace webmail from working properly. You may have to change your firewall, pop-up blocker, or browser security settings to see your email.

To ensure our email services aren’t being used to traffic spam-related advertisements, we need to perform basic audits of the email accounts when they are created before they can be activated.