How Can We Help?
Do I have IMAP or POP Settings?
Discover if your Workspace Email account is IMAP or POP enabled. (Learn the difference between IMAP and POP)
| Workspace Plan | IMAP-enabled | POP-enabled |
|---|---|---|
| Unlimited Business | x | x |
| Business | x | x |
| Personal | x | x |
| Free | x |
Note: After August 2017, Business plans will update to Unlimited Business plan at their next renewal period.
If you’re not sure what kind of plan you have, follow these steps:
- Log into your inCloud Server Hosting account and open My Products.
- Click Workspace Email.
- If your Email Plan says Free, then you have POP-enabled email. If it doesn’t, then you can use IMAP to set up your email. Note: We recommend using IMAP settings for email account set up.